Privacy Policy

Jewels Al Arab – Privacy Policy

At Jewels Al Arab, your privacy and the security of your personal information is extremely important to us. This Privacy Policy explains how we collect, use, and protect your data when you interact with us through our website, social media, or any other communication channel.

1. Information We Collect

We may collect the following types of personal information:

  • Full name

  • Email address

  • Phone number / WhatsApp number

  • Delivery address

  • Payment details (only via secure third-party gateways)

  • Order history

  • Photos or design references (for custom orders)

2. How We Use Your Information

Your information may be used for the following purposes:

  • To process and deliver your orders

  • To communicate order updates or inquiries

  • To personalize your experience and offer relevant products

  • To respond to your queries or feedback

  • To send promotional offers (only with your consent)

We do not sell or share your personal information with any third parties, except:

  • Payment processors (secure and encrypted)

  • Delivery and courier services

  • Legal authorities (only if required by UAE law)

3. Data Security

We implement strict security measures to protect your data from unauthorized access, misuse, or disclosure. All transactions are handled via secure platforms with encryption where necessary.

4. Your Rights

You have the right to:

  • Request access to the personal data we hold about you

  • Ask us to update or correct your information

  • Request deletion of your data (subject to legal and business obligations)

  • Opt-out of marketing communications at any time

5. Cookies and Tracking

Our website may use cookies to enhance your browsing experience. You can control or disable cookies through your browser settings.

6. Third-Party Links

Our platforms may contain links to external websites. We are not responsible for the privacy practices of those websites.

7. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

📧 infoo.jewelsalarab@gmail.com
📞 +60 11-5115 9910
📍 Shop No. 8, Gold Market Street, Deira, Dubai, UAE